Saturday, September 29, 2007

1 house visit. still no dsl for the weekend

the guy who installed by adsl modem and mio tv box came back again today, even though i already told them it was a dsl problem. he says wait for them to fix the dsl.

Thursday, September 20, 2007

Wednesday, September 19, 2007

still still still no dsl

they called this morning. i told them no dsl. they said they will check back end.

Tuesday, September 18, 2007

still still no dsl

no response from them about the dsl problem.

no dsl = no mio tv = no high-def csi, life story tonite

Monday, September 17, 2007

still no dsl

nobody called me back about the dsl problem. this is so depressing.

who killed my dsl??????? whyyyyyyyyyyyyyyyy??????????

dsl fails

10.18am: called the mio hotline to get an update of the problem reported yesterday, since nobody responded. they said they would call me back.

12noon: the dsl connection somehow dropped. dsl light on dsl modem keeps flashing green. set top box doesnt start up to the mio tv screen any more.

1.25pm: they called me, i reported the dsl problem. they said they will get somebody else to call me.

Sunday, September 16, 2007

still still nothing to watch

no response after calling the hotline. no mio tv to watch tonight.

called the mio hotline

sent another sms this morning but no response, so i called the mio hotline 1800 555 6000.

the operator was friendly and polite, asked me to restart the mio tv box, but i got the same error.

he said he would forward the problem to another person.

Saturday, September 15, 2007

still nothing to watch

24 hours after the mio tv box was installed. nothing to watch, no response from them.

got mio tv box but cannot watch

i reported the device activation problem via sms. no response from them.

Friday, September 14, 2007

mio tv - device could not be activated

mio adsl modem

mio tv set-top box front and back plus remote plus manuals

mio tv is here! (the box only)

2 weeks after signing up, 1 week after their first visit, the mio tv box is finally here.

but it shows "your service has been terminated / device could not be activated / device is not registered in obi"

they said they will call me later tonight or tomorrow morning when this is fixed.

meanwhile i just keep powering the box on and off - maybe if i try long enough it will eventually work...

Wednesday, September 12, 2007

still still still still no mio tv

it has been 1 week since they first came over to my place. should i continue waiting?

Tuesday, September 11, 2007

still still still no mio tv

no high-def csi and life story tonite. how come other folks dont have the same problem as me?

Monday, September 10, 2007

still still no mio tv

no news from singtel since thursday...

Friday, September 7, 2007

Thursday, September 6, 2007

still no mio tv

still no mio tv today... they are changing the coordinates in my condo's telecom cabinet to get a better connection...

Wednesday, September 5, 2007

sorry no mio tv... for now

sorry i cant get mio tv today - they need to fix my profile and come back again tomorrow... so sad... *snif*...